This was a gift shipped to my sister. I never saw it, but she loved it.
Processing Fee
$5.00
Processing & Handling Fee
You must be 21 years and older to purchase
This gift includes an item that contains alcohol. At this time, we are only able to ship within the United States.Due to state laws we unfortunately cannot ship this gift to Kentucky, Arkansas, South Dakota, Utah, or the territory of Puerto Rico. We also cannot ship to a PO Box as an adult recipient needs to be present to provide a signature.
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Customer Reviews
Overall rating: 2.3 / 5 from 26 reviews.
Amazing!!!
Great for birthday or hostess gift 🌻
The entire box is nice
Friend loved the gift! What arrived was a little different then what the pic reflected, but all still good.
Store owner replied: Thank you Chante !
Recipient’s liked the gift
Thank you.
gift was lovely but unhappy with co, as I was never e-mailed with confirmation of delivery.
The wrong gift was sent to my recipient and i was not notified of it. She was happy with the gift that was received but it was a just married box that was sent, not engagement
I did not receive an item in my box and another item was wrong
No one wants to pay for a processing fee
Not sure what this fee was for.
Not quite sure- I know the shipment arrived-and that the recipients appreciated the gift.
Yall sent the wrong box. We did not receive the blonde bombshell. I emailed about it and got no response
Was charged 2 processing fees for 1 item
Unfortunately, not ordering again from this site. They sent chocolate to My bf via ground during 100 degree weather. The chocolate arrived over a week later and melted! This was a huge disappointment. I even emailed customer service about this and nobody returned my email. I requested for this package to arrive five days later from me ordering it and that request was ignored. Not happy with the overall experience.
I never even received my item! Buyers beware!!! Possible scam!!
Customer service is awful
This is the email I sent Jan 22 that no one responded to. I’m very disappointed. The yuti box arrived yesterday at my house. You didn’t take care of the change as you had indicated you would below. It took 10 days for it to arrive to the wrong address and sadly missed my mother’s 83rd birthday. The boxes looked great but disappointed in your service. Will not be reordering. Lisa Sent from my iPhone
This merchant sells one thing and downgrades or changes the orders without even giving he consumer the option to cancel. For example website had free shipping over certain amount I paid extra for 1-2 day shipping. Merchant downgraded to 2nd day air (free option), and refused to refund the shipping. Look at other reviews, they even change people’s products without prior approval from the customer!!
They delivered the wrong package. Requested was the Mimosa Toast for congratulations for a wedding. The label, first of all, did not display the name requested. Secondly, the package sent was a Birthday package with a candle, rather than the mimosa drink, champagne bears & orange decoration. Was very disappointed.
I sent the box as a birthday surprise to a friend. However she said the card that came with it was for a couple celebrating an engagement. I’m disappointed that instead of the birthday card I wrote her she got a completely different card in it.
I bought the Havana nights gift box as a present and it did not come as advertised. The box is supposed to have 4 beers, but it came with three small bottles of wine instead. And the shipping took two weeks without any notifications or updates, when it’s advertised to be shipped in 3-5 business days. Buyers be ware.
Poor service so far. My order has not shipped after more then 12 days, and I have yet to receive any follow up communication after I reached out for support. I am really disappointed because I wanted to send this as a Father’s Day gift and it is way overdue with no clear ship date in sight.
Even ordering 3 weeks in advance, 3 out of the 5 items were substituted without notice. Don’t spend time and energy to build a custom box, it won’t arrive as what you built. Unfortunately this is my second poor experience with substitutions from this company and I will not be using again. Only order for an occasion if you’re completely fine with the company changing all items in the box and not telling you.
Be careful - their boxes don’t guarantee anything that is in the picture will actually be what is in the gift box. I bought the box specifically for the dish in the photo, but found out my friend was gifted got a cheap farmhouse version instead. I noticed previous reviews have similar items. When I asked the company to send the correct dish or provide a partial refund they rejected both options and stated that in the “Delivery Info” link at the bottom of the page their policy covers swapping items. They also rejected the option to update the purchasing page with the alert that items can be swapped. Go to BoxFox or somewhere more trustworthy! If nothing else, for the customer service.